Have you ever called a company to tell them what you really think - good or bad - and you can't get past the person who answers the phone? Well here's your chance!
Our approach to customer service is focussed on honesty and transparency, your feedback is important and helps our team continue to evolve.
Please send us your comments regarding your experience, service quality, product quality and overall satisfaction. If you are happy for us to publish your comments on our website and social media (note only first names will be used), check the box. If you would like a response, please make sure you provide your email address. Regards, Brett
The Blind Factory will never divulge your email address and will only share your words with your permission.
Your feedback goes directly to me and I can guarantee I read each and every one. We welcome the opportunity to continuously improve to ensure our service and products are always exceeding our customer expectations. I also enjoy sharing the good news stories with my team as I think it is important to reward a job well done! Brett